

Lyndsy Richard is the Calgary Dispatch Manager at Two Small Men with Big Hearts, where she oversees daily operations, supports crews, and ensures customers receive safe, efficient service. A Calgary native, Lyndsy joined the company after a 15-year career in food and beverage management with the Calgary Flames, bringing strong leadership, organization, and team-focused experience to the role.
Starting part-time in the office, Lyndsy quickly advanced through assistant dispatch to lead the Calgary branch’s dispatch team. Today, she coordinates multiple trucks, manages scheduling and compliance, enforces safety and hours-of-service standards, and proactively resolves challenges before they impact crews or customers. Her hands-on leadership style—including direct involvement in truck checks and field support—reflects her commitment to accountability and team success.
Lyndsy is passionate about fostering strong communication between departments and building a culture rooted in teamwork and reliability. Her adaptability, operational expertise, and dedication to supporting both crews and customers embody the professionalism and “big hearts” spirit that define Two Small Men in Calgary.