The Ultimate Guide To Moving For Senior Citizens
Senior Care Homes
Moving can be stressful for anyone, but senior citizens are likely to face unique and...
At Two Small Men with Big Hearts, we collaborate with you to create a customized moving plan for your facility and clients. Our team is punctual, friendly, and dedicated to ensuring a smooth and stress-free moving experience.
You know your clients and your facility better than anyone. We want to work with you to develop a plan that considers anything we need to anticipate for your facility and your clients. Our team will show up on time, with a smile, ready to work hard for your clients.
We’ll work with you to understand the rules and expectations (such as where to park the truck, the restrictions on elevator times, and by making sure no debris is left behind) in your facility so our team can help to maintain the peaceful environment your residents and staff expect for all incoming moves.
We want to help make your client’s move is as stress-free as possible. Downsizing can be emotionally trying enough without the added worry of damages to the items they choose to hold onto. We use commercial grade pads, shrink wrap, and packing paper to ensure the safe transportation of your precious belongings, every time.
We’re proud to offer special rates for seniors who are moving into your facilities. When your client decides to move locally with Two Small Men, we’ll waive the fuel surcharge on their move. This is a substantial savings on their move!
Moving is stressful. It’s likely that the move into a facility is an extra emotional time for your client, and just like you, we want to help make their transition as easy as possible. We’ll always send you crews who have a Quality of Service rating of 9.0/10.0 or higher, and who have received exceptional feedback from past customers for their positive attitudes.
We’ll do everything we can to prevent a claim, but in the rare case a claim occurs, you can rely on our dedicated After-Service Manager. We have developed a claims process called the 2-10-30 guarantee.
We’ll create a distribution list for you (yourcompany@inmotion.dfmdemos.com). With one email, you’ll reach your tailored Two Small Men Team: your personal Account Manager, a Senior Ops Leader, and our Billing clerk. We’ll also provide you with the cell phone number of your Account Manager so you can reach them by phone, text, or email any time.
Your recommendation matters – you build trust with current and prospective clients when they’re using a service that’s been vetted by you. We want you to experience a move with us so we can earn your recommendation, so we’ll offer your facility one in-house move, free of charge. Book with us today and get to know Two Small Men!