Privacy Policy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
Overview
Two Small Men with Big Hearts Moving Co. operates the twosmallmen.com website, and is committed to protecting your privacy while providing you with a positive experience on our website and in using our products and services.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our service, and the twosmallmen.com website.
If you choose to use our service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at twosmallmen.com/privacy-policy/, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
SMS Terms and Conditions
SMS Consent
By opting for SMS from a web form or other medium, you agree to receive SMS from Two Small Men with Big Hearts Moving Co. This includes SMS for conversations and follow-ups regarding the services we provide. Message frequency varies. Message and data rates may apply. Please see this privacy policy at https://twosmallmen.com/privacy-policy for more details. Message HELP at +1 (800) 727-6255 for help and reply STOP at +1 (800) 727-6255 to any message to opt out.
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Two Small Men with Big Hearts Moving Co., you may receive messages related to the following:
- Moving quote and booking follow-ups
- Moving service updates and scheduling
- Day-of-move coordination and instructions
- Other service and move-related notifications
Example Message: Hi {customer}, this is {agent} from Two Small Men. We just spoke on the phone about your upcoming move. Can you confirm the pickup address? Reply STOP at +1 (800) 727-6255 to opt-out.
Message Frequency
You may receive up to 7 SMS messages per week related to your service request.
Fees
Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. Two Small Men with Big Hearts Moving Co. does not charge additional fees for SMS messages.
How to Opt In
You may opt in to receive SMS messages from Two Small Men with Big Hearts Moving Co. in the following ways:
- Verbally, during a conversation
- By submitting an online form
How to Opt Out
You can opt out at any time by replying "STOP" to +1 (800) 727-6255 in response to any SMS message. After opting out, you will receive no further messages unless you opt back in. Alternatively, you can contact us directly at +1 (800) 727-6255 to request removal from our messaging list.
Need Help?
If you are experiencing any issues, reply with the keyword HELP to +1 (800) 727-6255 or call us directly at +1 (800) 727-6255.
Standard Messaging Disclosures
- Message and data rates may apply.
- Opt out any time by texting "STOP" to +1 (800) 727-6255.
- For assistance, text "HELP" to +1 (800) 727-6255.
- Visit our Privacy Policy and Terms and Conditions at https://twosmallmen.com/privacy-policy for more information.
- Message frequency may vary.
Google AdSense and the DoubleClick DART Cookie
Google, as a third party advertisement vendor, uses cookies to serve ads on this site. The use of DART cookies by Google enables them to serve adverts to visitors that are based on their visits to this website as well as other sites on the internet. To opt out of the DART cookies you may visit the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html. Tracking of users through the DART cookie mechanisms are subject to Google's own privacy policies. Other third party ad servers or ad networks may also use cookies to track users activities on this website to measure advertisement effectiveness and other reasons that will be provided in their own privacy policies. twosmallmen.com has no access or control over these cookies that may be used by third party advertisers.
Log Data
Whenever you visit our Service, we collect information that your browser sends to us called Log Data. This may include your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amounts of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive. Our website uses these "cookies" to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third-party companies and individuals for the following reasons:
- To facilitate our Service
- To provide the Service on our behalf
- To perform Service-related services
- To assist us in analyzing how our Service is used
These third parties have access to your Personal Information solely to perform the tasks assigned to them on our behalf. They are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary action.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at +1 (800) 727-6255 or email us at info@twosmallmen.com.
Copyright © 2025 Two Small Men with Big Hearts Moving Co., LLC - All Rights Reserved.
SMS Consent Disclosure
By submitting a form on this website, you agree to receive SMS messages from Two Small Men with Big Hearts Moving Co. related to customer service, moving quotes, and follow-ups. You may reply STOP to +1 (800) 727-6255 to opt-out at any time. Reply HELP to +1 (800) 727-6255 for assistance. Messages and data rates may apply. Message frequency will vary. Learn more on our privacy policy page and Terms & Conditions at https://twosmallmen.com/privacy-policy.
