Kelowna Packing Services Done Right: Inside Two Small Men with Big Hearts’ Expert Approach

Everyone is a packing expert until it's time to pack. It can be a hectic and stressful process and that where Two Small Men mover Kerry Wallace comes in to save the day. Over his time working at the Kelowna branch, he's packed it all.

“People think packing is just putting things in boxes,” Kerry says. “But there’s a right way and a wrong way to do it, and you only really learn that from doing it over and over.”

In Kelowna, packing services are a practical essential for folks from all walks of life, be they retirees looking to downsize or larger families heading to a bigger home. Regardless of who they are, when it comes to packing, they find themselves calling on the professionals. And Kerry knows the the difference that can make.

“There’s only a handful of us here who’ve been doing packing for years,” he explains. “Lately I’ve been doing a lot more of it, and it really shows how important the details are.”

Take dishes, for example. Kerry says that from his experience, these fragile items are almost never packed properly.

“You never lay plates flat in a box,” Kerry says. “You wrap them and stand them on their edge. That’s the strongest point. If a box gets dropped and everything’s flat, you destroy the whole thing.”

This moving tip may seem obvious, but there's a big difference between understanding this before you pack versus the unpleasant surprise of discovering boxes full of broken plates at your new home. And when it comes to moving in and out of old homes in Kelowna with all their tight hallways and narrow staircases, there's always room for accidents.

The other interesting thing about packing jobs, according to Kerry, is how it makes clients suddenly realize just how much stuff they actually have.

“You show up thinking there’s a certain amount to pack, and then you walk in and realize it’s way more,” he says. “A kitchen alone can be forty to fifty boxes, depending on the size. People really underestimate that.”

One job tested the limits of capacity.

“We pulled up with one of the biggest international trucks we have,” Kerry recalls. “It’s about thirty-six feet long, front to back. And even then, it was obvious this wasn’t going to fit everything they wanted packed and moved.”

Although the customer maintained everything could still be done on time, Kerry had to give him a reality check.

“I told them how many boxes a kitchen usually takes and showed them the amount of stuff they had,” he says. “I even took pictures to document it. I always try to cover my tracks and be fair about it.”

And sometimes, you just have to walk away.

“The customer was rude and unrealistic,” he says. “You can’t just rush packing and expect it to work out. That was the first job I ever left, and it wasn’t a decision I made lightly.”

This is an extreme case however, and clients almost always find themselves satisfied with the packing services offered, as indicated in reviews. As Kerry explains, what can really help out everyone involved is when the customer is prepared.

“When people call to book, there needs to be more time spent asking questions,” he explains. “You’ve got to know the size of the kitchen, the layout of the place, the driveway, the building access. Kelowna driveways aren’t flat like other places. Some trucks can’t get down them, and that changes everything.”

The geography of Kelowna can further complicate things. Lake houses are often marked by precarious exterior staircases while downtown condos have their own elevator woes.

“All of that affects how many people you need,” Kerry says. “For packing and condo moving, especially in apartments, three guys is ideal. One in the truck, one in the elevator, one up top. It saves time and keeps things moving.”

When everything is planned, the packing is efficient. And when the packing is efficient, so is the rest of the move.

“A proper packing job makes the whole move smoother,” Kerry says. “When it’s done right, unloading is easier, nothing’s broken, and the customer isn’t stressed out wondering where everything went. Packing takes patience. But when you open those boxes at the other end and everything’s intact, that’s when you know it was worth doing it properly.”

Ready to plan your move? Contact us for a free quote.