Staff Spotlight on Jason Mathie

Jason Mathie has been a great addition to Two Small Men since he joined the company in May 2022. Since then, he's brought the experience he gleaned from two decades in the car rental industry to his role as Operations Manager in Calgary, where he works directly with Director of Operations Andrew Giguere to coordinate with 13 branches across Canada.

“I’m the Operations Manager in Calgary,” Jason explains. “I work under Andrew, who’s the Director of Operations, and I help manage all of our branch managers.”

His career at National Car Rental started in the Vancouver area. He moved around a bit himself, stopping in Whitehorse for a bit before settling in Calgary. He realized a change was needed during the pandemic.

“COVID really changed things for me,” he recalls. “The travel and hospitality industries were hit hard, and rental cars were part of that. It forced me to make a change, and that’s how I ended up here.”

And that's how he pivoted to the moving industry, which didn't feel all that different for him.

“Enterprise is highly successful at what they do, and I learned a lot about running seasonal operations from them. That experience translates well to moving, where we also adapt our business to the different seasons. A lot of moving companies do things the same way because that’s how it’s always been done. But I don’t think it has to be. We can apply ideas like dynamic pricing or new revenue streams the same way hospitality and travel industries do.”

Like many others at Two Small Men, Jason's job description shifts with the seasons. In the summer, he's doing more direct coordination work with various branches. Whereas the winter tends to be more about planning and strategy.

“It’s about supporting branch managers so they can focus on the jobs at hand,” he says.

Jason says he loves all the charitable work of Two Small Men engages in in communities across Alberta and BC.

“I appreciate the community partnerships because they keep our movers busy when paid work isn’t always available. Donating a move helps people in need, but it also gives our team valuable work. That’s a win-win.”

Jason is goal oriented and excited about the future at Two Small Men.

“My goal is always to continue raising our service levels. The van lines often have a better reputation for service, and I’d like us to move into that space by retaining and rewarding the best people, and building a stronger team from our branch managers to our frontline staff.

“Since I started, we’ve added four owned locations, growing from nine to 13. Calgary, for example, could go from seven or eight trucks to 12 or even 15. That kind of growth drives me. At the end of the day, I want us to win in this industry the way Enterprise wins in theirs.”

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