Staff Spotlight on Brayden Underhill

What started as just a job for Brayden Underhill with Two Small Men with Big Hearts in February 2022 eventually blossomed into a career.

“I started really as a swamper, just a helper,” he says. “But I kind of showed interest in building up and growing in the industry since I had prior knowledge of trucking. I really took interest in the long haul aspect of the job.”

From the get-go, Brayden's drive was unmistakable and the relationships he was forming with customers was worth its weight in gold.

“The customers and myself always had good relations to the point where they would kind of chat with me after the fact and just check in,” he says.

Brayden caught the eye of not only management but senior leaders of Two Small Men as well. They were impressed and asked if he would head out to Kelowna and help grow that branch. All said, it was a major departure from his last job.

“I used to deliver the alcohol to the bars during the day, and then later at night I would either go and bartend or manage the bars,” he explains.

As everything started to fall apart during COVID, so too did Brayden's then job, which is why he moved to Calgary in pursuit of new opportunities. This is how he discovered Two Small Men and how he realised he could parlay his former experience into a new career.

“Once you are moving someone, it is obviously a stressful day for them. But not only that, you are inside their home,” he says. “A lot of times, people have been in there for 20 or 30 years. You want to make yourself known and someone they can trust within the first five or ten minutes.”

These days, Brayden gets going pretty early.

“I arrive between 6:30 and 7:00 at the office and kind of start the bills for the day over a nice coffee,” he says with a laugh. “When the crews arrive between 8 and 8:15, they are ready to go. From there, my day is maintaining communication with the crews, calling customers, planning and making sure everything is on track. You do not want customers to feel like once they book and put down a deposit, there is no communication. That contact all the way through is huge.”

Brayden is also extremely passionate about Two Small Men's mission to give back to the communities it serves. He personally worked on organizing logistics for YYC Cycle’s rooftop charity event in Calgary, which raised awareness for suicide prevention

“That was super rewarding,” he says. “Helping organize it and even joining the guys on the trucks to make sure everything was on time, that really stood out for me.”

He also got to deliver equipment from the Winnipeg Fire Department to the Vancouver Fire Department for Firefighters Without Borders. “That was probably one of the coolest, most rewarding experiences of my life,” he says. “Everyone from the firefighters to the organizers was fantastic.”

Now settled in Kelowna, Brayden has his sights set on new partnerships.

“I really like Mamas for Mamas,” he explains. “We do a lot of donated moves for them. It is mothers with kids who need some support, whether that is moving, packing, or even just labor if they have a U-Haul. We provide that at no cost. It is amazing to see all the stress come off their backs, because they already have so much on their shoulders being single mothers.”

This community involvement is ultimately what elevates the job for Brayden as being more than just logistics coordination.

“This job has created opportunities for myself that I never thought possible, even after university,” he says. “I am just really happy to be part of something that makes me feel great every day and is rewarding. At the end of the day,” Brayden says, “I just want people to feel like they are in good hands.”

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