Making Senior Moves Easier in Edmonton

Moving can be stressful for anyone, but for seniors, it’s often an emotional and physically challenging experience. Paul Wagner, a mover with Two Small Men with Big Hearts in Edmonton, understands this well. With over 15 years of experience in the moving industry, he has honed a sensitive and thoughtful approach to helping seniors transition into new living arrangements, whether it’s downsizing into a smaller home or relocating to a retirement facility.

“Pretty much every move for me is a good move,” Paul says. “I go out of my way, especially for seniors, and I like to make sure that I’m being as helpful as possible and get them happy as possible. I always try to set up their places and stuff for them. I set their furniture up.”

For Paul, moving seniors isn’t just about transporting their possessions—it’s about easing the emotional burden and ensuring that the transition is smooth. Edmonton’s neighbourhoods vary widely, from bustling areas like Whyte Avenue, with its historic charm and dense housing, to quieter suburbs like Windermere or Terwillegar, where homes can be larger but distances between them longer. Each area presents unique logistical challenges, whether it’s navigating tight apartment corridors, busy city streets, or the wide driveways and parking lots of suburban homes.

“Basically, I go in there just to make sure that all customers are happy, that they’re stress-free. We make their moves so much easier,” Paul explains. “The biggest thing for me that makes most of the customers happy is that I actually go in and pad all my furniture before I even leave the house.”

Padding furniture is more than a precaution—it’s a standard of care that protects both the home and the client’s belongings. Paul continues, “Most customers love that. This way, you’re not digging the walls, you’re not doing any damage to the property. And it actually saves the company a lot on insurance claims, too.” In Edmonton, where many homes feature delicate finishes, hardwood floors, and older trim, these precautions are crucial.

One memorable senior move had Paul helping a client who was downsizing to a senior living facility. “He was only moving four items,” Paul recalls, “but he asked us if we could help him set up his place, and I did. I reorganized his house, moved all his furniture, set up his place for him because he couldn’t do it. By the end, he was extremely happy. He said this was the best moving company he’s ever used. It was very fast and efficient. We were polite and very careful with his items.”

This move involved transitioning a client’s spouse into a senior living space. “We were actually moving his wife’s stuff into an old folks’ home,” Paul explains. “It was just her going, not the two of them together, which made it a little harder for him, but we made it a lot better.” Edmonton’s senior facilities vary from small, intimate assisted living apartments to larger retirement complexes, each requiring a slightly different approach when moving furniture and personal belongings.

Even though this move involved only a few essential items—a mattress, a dresser, and two chairs—Paul approached it with the care and attention that make these moves successful. “She was going into one of those homes where she only had a small hospital-type room, so we were only able to get her single mattress, one of her dressers, and two of her chairs in the room, and that was it,” he says.

Paul emphasizes the importance of communication and sensitivity during senior moves. “I let them know that I’ve got 15 years of experience. They’ve got nothing to worry about. I’ll take care of everything they need. If there’s anything extra we can help with, I try to do that as much as possible. I like to make sure they don’t have to do any lifting after we leave.”

His approach includes offering additional help even after the basic move is completed. “Usually we finish senior moves within maybe an hour, so we have that minimum time,” he explains. “I ask them, ‘Would you like me to move some furniture around for you? Would you like me to help set this room up? You tell me where you want stuff. I’ll set it up.’ And before we leave, after the bill’s done, I always clarify that everything’s good. If there’s anything else they need, I’ll go set it up or help with whatever they need—even if it’s on my own time.”

Paul’s dedication reflects the core values of Two Small Men with Big Hearts: moving more than furniture. In Edmonton, seniors often have to navigate moves that involve tight city apartments in areas like Oliver or Strathcona, or more suburban homes in communities like Summerside or Aspen Gardens. Each move requires planning, patience, and the ability to adapt to different layouts and environments.

“For me, it’s the seniors that I like to help and try to make their days better because they’re already stressed out as it is,” Paul concludes. “Seeing them happy and relieved is what makes the job meaningful.”

By combining experience, empathy, and careful planning, Paul ensures that Edmonton’s seniors experience the smoothest, least stressful move possible—demonstrating why Two Small Men with Big Hearts lives up to its name.

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