Calgary move coordinator Kate Hall shares how remote work, genuine customer connections, and community partnerships with PALS Autism Society make Two Small Men a rewarding place to work.
Kate Hall is a dedicated Move Coordinator with the Calgary team at Two Small Men with Big Hearts, bringing nearly four years of experience, empathy, and energy to every customer interaction. A proud Calgarian and mother of three, Kate thrives in a fast-paced environment where no two days—and no two moves—are ever the same.
Working remotely, Kate expertly manages inbound leads, prepares detailed estimates, coordinates with partners, and builds strong relationships with customers from the very first phone call. She believes that moving isn’t just about logistics—it’s about listening, understanding, and guiding people through what can often feel like an overwhelming life transition. Her personable approach ensures customers never feel like “just a number,” but instead feel heard, supported, and confident in their move.
Kate has a particular soft spot for seniors who haven’t moved in decades, taking extra time to provide reassurance and clarity during what can be a big and emotional change. Her ability to establish genuine rapport is a key reason customers trust Two Small Men time and again.
Beyond her day-to-day coordination work, Kate is proud of the company’s community involvement. She has supported donated moves for organizations like PALS Autism Society—a cause especially meaningful to her family—helping ensure resources stay within the programs that support children and families.
Passionate about the company’s culture and service standards, Kate frequently recommends Two Small Men to friends, family, and colleagues. Her pride in the team, commitment to excellent customer service, and belief in treating every move with care perfectly reflect the “big hearts” behind the brand.