Izzy Roland

Izzy Roland is a Moving Coordinator at Two Small Men with Big Hearts Moving, where she helps guide customers through one of life’s most stressful moments with clarity, empathy, and a practical approach. Based in Southeast Calgary, Izzy works remotely, handling both inbound and outbound calls, and providing accurate estimates and quotes to ensure each move starts off on the right foot.

Before joining the company, Izzy spent time in a fast-paced sales role within the trades industry, where she developed strong communication skills and learned how to adapt her approach to different personalities. That experience shaped her customer service style today, one that focuses less on scripted responses and more on genuine connection. She believes that relating to people and acknowledging the challenges of moving goes a long way in building trust.

Izzy was drawn to Two Small Men by the opportunity for a fresh start and a more customer-centered role. She appreciates the flexibility of working from home and is motivated by building a stable future, including working toward homeownership. Outside of work, Izzy is a creative at heart. She enjoys art classes, playing guitar, and spending time with her German Shepherd, Gordy.